My Story
My name is Svitlana Dovganych.
I grew up in Ukraine, spending many of my days in the mountains, where a deep appreciation for nature and quiet beauty naturally formed.
My connection to clay began early and stayed with me through years of artistic education in ceramics. I was drawn to its softness, its responsiveness, and the transformation it undergoes through fire.
At one point, life simply moved in a different direction, and my creative practice paused — but the connection never disappeared.
After moving to Canada, surrounded once again by powerful natural landscapes, I returned to working with porcelain. What began as a quiet return gradually became something essential.
Today, through HEATGUST, I create handcrafted porcelain jewelry, shaped by hand and finished with real gold. Each piece reflects a balance of delicacy and strength, simplicity and depth.
Jewelry, for me, is not only something you wear — it’s something you connect with.
Return & Exchange Policy
At HEATGUST, I stand behind every piece I create and truly want every customer to feel happy and confident with their purchase.
Each item is carefully handmade and inspected before shipping. However, if your order arrives damaged, I will gladly offer you a full refund or send a replacement — whichever you prefer.
Please contact me within 3 days of delivery and include photos of the damaged item and packaging:
If you change your mind and would like to return your order, I accept returns under the following conditions:
- The item must be unused
- It must be in its original, undamaged packaging
- Return shipping costs are the responsibility of the customer
For hygiene reasons, earrings must not be worn before being returned.
Once the item is received and inspected, a refund will be issued.
Please note:
- Shipping fees are non-refundable
- I am not responsible for lost or stolen packages
Thank you for supporting handmade work — it truly means a lot.